Enterprise-level changes can be challenging when organizations have an established content process.
The implementation of a new CMS, continuous pressure to reduce localization costs, merger or acquisition, present the opportunity to carry out a global content process makeover.
We bring our external expertise and orchestrate your Global Content Strategic Steering plan, so that your content processes are optimized for the user and localization purposes, and support company objectives.
WhP's Strategic Steering starts with your business objectives and current practices to develop a Masterplan.
The methodology also includes the onboarding of stakeholders, the coordination with other contributors, and the management of related documentation.
Success Stories
“When I started thirteen years ago, Kelly explains, translation wasn’t findable or usable. The quality wasn’t the best”. In 2020 the organization reached out to WhP for a Masterplan. Its goal: optimize its global content management processes. WhP identified that while its DITA content management was mature, its localization processes were not there yet.
— Kelly Lawetz, Director of Unified Content Services (UCS) at Genetec